Shipping policy
Shipping Methods: We provide Standard flat rate ground shipping to the continental US. For customers in Alaska and Hawaii, we use FedEx 2 Day Air.
Shipping Costs: While shipping costs usually depend on the size and weight of an order, we are pleased to offer free flat rate shipping on all orders.
International Shipping: At this time, we do not offer international shipping directly from our site. For international orders, please visit our Amazon store.
Processing Time: Processing typically takes between 1-3 business days. If you need your order shipped sooner, please find us on Amazon.
Carriers Used: We ensure the most efficient and cost-effective method of delivery, typically through UPS.
Free Shipping: To provide the best service to our customers, we offer free flat rate standard ground shipping on all orders.
Tracking: Rest assured, a tracking number will be provided via email immediately after the shipping label is created.
Damaged/Lost Items: We stand behind our products with a 100% guarantee. Should your item arrive damaged or get lost in transit, we will replace or refund your order.
Returns and Exchanges: Customer satisfaction is our top priority. If you're not happy with your product for any reason, we offer a 100% guarantee to replace or refund your money.
Contact Information: We are always here to assist you. If you have any queries or concerns, please feel free to contact us at safetypup@safetypupxd.com.
We appreciate your trust in SafetyPUP XD. We're committed to keeping your pet safe, and keeping you satisfied!
Shipping Costs: While shipping costs usually depend on the size and weight of an order, we are pleased to offer free flat rate shipping on all orders.
International Shipping: At this time, we do not offer international shipping directly from our site. For international orders, please visit our Amazon store.
Processing Time: Processing typically takes between 1-3 business days. If you need your order shipped sooner, please find us on Amazon.
Carriers Used: We ensure the most efficient and cost-effective method of delivery, typically through UPS.
Free Shipping: To provide the best service to our customers, we offer free flat rate standard ground shipping on all orders.
Tracking: Rest assured, a tracking number will be provided via email immediately after the shipping label is created.
Damaged/Lost Items: We stand behind our products with a 100% guarantee. Should your item arrive damaged or get lost in transit, we will replace or refund your order.
Returns and Exchanges: Customer satisfaction is our top priority. If you're not happy with your product for any reason, we offer a 100% guarantee to replace or refund your money.
Contact Information: We are always here to assist you. If you have any queries or concerns, please feel free to contact us at safetypup@safetypupxd.com.
We appreciate your trust in SafetyPUP XD. We're committed to keeping your pet safe, and keeping you satisfied!